Free ground shipping is provided in the 48 contiguous United States on all orders over $50.00. This $50.00 does not include any applicable sales taxes. All shipments to Alaska and Hawaii are charged by destination and weight. Any orders not totalling $50.00 USD in merchandise are charged by destination and weight. We do not ship to destinations outside the United States.
Shipments are typically processed within 2 business days. UPS ground and USPS are preferred methods, and are priced at cost. For example, if UPS charges
$10.00 USD from zip code 84044 to zip code 10019 for the weight and size of your package, and your order is for merchandise totalling less than $50.00 USD, your shipping charge will be $10.00 USD. Sales taxes are not a part of the calculation in determining eligibility for free shipping. Free shipping includes merchandise only to total $50.00 USD.
Any return requires prior approval and return shipping is the responsibility of the buyer. Please email as instructed in your packing list if needed.
Neena Plant Pottery