Shipping Policy

Free ground shipping is provided in the 48 contiguous United States on all orders over $50.00. All shipments to Alaska and Hawaii are charged by destination and weight. Any orders not totalling $50.00 USD in merchandise are charged by destination and weight. We’re not currently shipping to destinations outside the United States.

Shipments are typically processed within 2 business days. UPS ground and USPS are preferred methods, and are priced at cost. For example, if UPS charges
$10.00 USD from zip code 84044 to zip code 10019 for the weight and size of your package, and your order is for merchandise totalling less than $50.00 USD, your shipping charge will be $10.00 USD. Sales taxes are not a part of the calculation in determining eligibility for free shipping, includes merchandise only to total $50.00 USD.

Any returns require prior approval and return shipping is the responsibility of the buyer. Please email as instructed in your packing list if needed.

Thank you,

Neena Plant
Neena Plant Pottery

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